A toilet that runs, will not stop filling, flushes weak, rocks, or leaks at the base. Mora Home Services checks the tank parts, seal, mounting and accessible connections, then explains whether repair or replacement is the appropriate work. Written flat price before work begins.
10 Years in Business 20 Years Trade Experience Family-Owned 8 AM to 7 PM, Sunday through Friday.
Most toilet faults come from a handful of parts: the fill valve that refills the tank, the flapper or flush valve that releases the water, the wax seal between the bowl and the floor, and the supply line and shutoff at the wall. Each is a repair on its own, and each shows itself in a different way.
Signs the Toilet Needs Attention
It runs between flushes or refills on its own: usually a flapper that no longer seals or a fill valve that will not shut off
It flushes weak or needs two flushes: a flush valve, a low tank level or a blocked rim
It rocks on the floor: loose closet bolts or a flange that needs attention
Water at the base after flushing: a leak that needs checking at the seal, fixture and connections
Water on the floor near the wall: a supply line or shutoff valve drip
What the Repair Covers
Fill valve and flapper replacement, and the tank level set correctly
Flush valve replacement where the flapper seat has failed
Wax seal replacement and re-setting the bowl, with the closet bolts and mounting checked
Supply line and shutoff valve replacement at the wall
Seat replacement, including slow-close seats. We assess raised-seat needs separately for the person and the fixture
We check the tank parts, seal, mounting and accessible connections, then explain whether repair or replacement is the appropriate work. Work inside the wall or below the floor is not part of this service.
Repair or Replace?
Decide from the findings
Finding
What we discuss
Tank parts, seal or supply have failed on a sound bowl
The repair, and the parts it needs.
A cracked tank or bowl, or a fixture that no longer suits the person using it
Replacement, including comfort-height options. See toilet replacement.
Repeated repairs on an old fixture
Whether one more repair is worth it, or replacement is the better answer.
How We Plan and Complete the Work
Diagnose the Fault
We check the tank, the seal, the mounting and the connections and show you what failed.
Review the Written Scope
You receive the repair and the flat price in writing before approving, with the replacement option named if it fits better.
Repair and Test
We fit the parts, set the tank level, re-set the bowl where needed, and test the flush and the connections.
Home Repair Workmanship
Our work is backed by a one-year workmanship guarantee, covering defects in our own work, per the written terms you receive with the job.
This applies to home repair and home safety work. HVAC work is excluded.
Toilet Repair Close to Home
We provide toilet repair in Germantown, Clarksburg, Boyds, Montgomery Village, Gaithersburg, Derwood, Darnestown, North Potomac, Rockville, Olney, Washington Grove, Travilah and Redland.
Home safety and home repairs: 8 AM to 7 PM, Sunday through Friday.
Usually the flapper no longer seals against the flush valve, or the fill valve does not shut off at the right level. Both are common repairs. We check which one it is before naming the part.
The closet bolts have loosened or the flange under the bowl needs attention. Movement can affect the seal. We check the mounting, flange, floor support and seal before recommending the repair.
Yes. Water at the base after flushing needs checking. We locate the source before recommending seal, mounting or fixture work, because water can reach the subfloor.
A cracked tank or bowl, or a fixture that no longer suits the person using it, points to replacement. A comfort-height toilet is often the right answer for aging in place. See our toilet replacement page.
Booking an assessment does not reserve an installation date. Work dates are held only after the written estimate is accepted and the required deposit is received.
Tell us what is happening and attach photos if they help explain it. Our office follows up to understand the work. Sending a request does not book a visit. Use the booking link above or call the office to arrange one.
1
Diagnose first.Understand the problem before recommending work.
2
Write the price.Know the scope before you approve it.
3
Do the agreed work.You approve. We do the work.
10 YearsIn business
20 YearsTrade experience
5,900+Jobs completed
Written price before work begins. Our office may call to clarify your request and explain the next step.