Privacy Policy

Last updated: May 2026

Information We Collect

When you contact us through our website, we collect the information you provide: your name, phone number, email address, and details about the work you need done. We use this information only to respond to your inquiry and schedule service.

How We Use Your Information

We use the information you provide to contact you about your service request. We don't sell, trade, or share your personal information with third parties for marketing purposes.

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymous usage data. You can opt out using the Google Analytics opt-out browser add-on.

Cookies

Our website may use cookies for analytics purposes. You can control cookies through your browser settings.

SMS Messaging

When you text us, call us, or submit a contact form, you may receive customer care SMS messages from Mora Home Services related to your service inquiry, including missed call follow-ups and appointment information.

If you consent to receive SMS from Mora Home Services, you agree to receive customer care SMS messages from us. Reply STOP to opt-out. Reply HELP for support. Message and data rates may apply. Messaging frequency may vary. Visit our privacy policy to see our privacy policy and our terms of service for our Terms of Service.

How to Opt In:

Text (301) 395-3831 from your mobile phone to initiate contact and consent to SMS replies.
Call (301) 395-3831. If your call is missed, you'll receive one automated SMS follow-up. Calling constitutes consent to receive that message.
Submit the contact form at our contact page with your mobile number to consent to SMS follow-up communications.

Consent to receive SMS isn't required as a condition of any purchase.

SMS consent and phone numbers aren't shared with third parties or affiliates for marketing purposes. Your phone number will only be used to communicate with you about your service request with Mora Home Services.

To opt out at any time, reply STOP to any message. You'll receive no additional messages. To get help, reply HELP or call us at (301) 395-3831. Message frequency varies. Message and data rates may apply.

Full SMS terms are available at our terms of service.

Contact

Questions about this privacy policy? Call us at (301) 395-3831.

Back to Home

Start with the right visit

Book the Right Visit

Choose the service your home needs. Heating and cooling runs every day. Home safety and repairs run Sunday through Friday.

Heating and cooling

A paid diagnostic visit for a system that is not working as it should.

Book heating or cooling

Home safety and access

A paid room-by-room assessment for you or a parent, with written findings. Installation is quoted separately.

See the home safety assessment

Home repairs

A visit to assess the repair and provide a written flat price.

Book a repair visit

Heating and cooling: paid diagnostic visit, written price before any repair. Home safety and repairs: written flat price before work begins. A minimum service charge applies.

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Send Photos or Describe the Job

Tell Us
What You Need.

Tell us what is happening and attach photos if they help explain it. Our office follows up to understand the work. Sending a request does not book a visit. Use the booking link above or call the office to arrange one.

Diagnose first.Understand the problem before recommending work.

Write the price.Know the scope before you approve it.

Do the agreed work.You approve. We do the work.

10 YearsIn business

20 YearsTrade experience

5,900+Jobs completed

Written price before work begins. Our office may call to clarify your request and explain the next step.

Or just give us a call.

(301) 395-3831

Heating and cooling 8 AM to 7 PM, every day. Home safety and repairs 8 AM to 7 PM, Sunday through Friday.

Real people. Real work.

Family-owned since 2016.

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